How do I schedule an appointment?
To schedule an appointment book online, call 703-570-5951, or email sharasmiletoday@gmail.com. If leaving a message, please state your name, desired appointment time, and best way to reach you (phone/email). The office will be reply with appointment options.

What happens if I show up a few minutes late to my scheduled appointment?
We will try to accommodate your entire scheduled session as best we can. All appointments begin and end on time.

What if I need to cancel my appointment?
Your scheduled appointment is reserved exclusively for you. We have a strict one business day cancellation policy. We charge the full amount booked if appointments are cancelled or rescheduled with less notice. No exceptions.

What types of payments do you accept?
Cash, check, and all major credit cards. Payment is due at time of service. Services are non-refundable. 

Do you accept health insurance?
No. For clients who wish to use their insurance benefits, we can can provide a detailed invoice for you to submit to your health insurance for reimbursement for out of network benefits.

Are you certified?
Shara is a LPC (Licensed Professional Counselor) in the state of Virginia and Tennessee. She meets all requirements for both states and is insured in both states.

Can I reach your office by public transportation?
We are not near any public transport in our Franklin, TN offices.

ONLY IN OUR VIRGINIA OFFICE: We are located about one mile from the Reston Station Metro Station. Please see the WMATA for schedules and routes for trains/buses. Fairfax Connector buses also have routes in the vicinity.

How are you in two states?

We initially established our practice in Reston, Va. We have now moved to Tennessee. While we are now in Tennessee full-time, we will see clients in-person in the Franklin, Tennessee offices.

For Virginia clients: we will now schedule and see clients in Virginia via tele-health, and will only schedule in-person sessions when we schedule a work trip, speaking engagement, workshop, or other opportunities in Virginia.

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