FAQs

How do I schedule an appointment?
The best way to schedule an appointment is online. If necessary, call 703-570-5951, or email sharasmiletoday@gmail.com. When leaving a message, please state your name, desired appointment time, and best way to reach you (phone/email).

What happens if I show up a few minutes late to my scheduled appointment?
I will try to accommodate your entire scheduled session as best I can. All appointments begin and end on time.

What if I need to cancel my appointment?
Your scheduled appointment is reserved exclusively for you. I have a strict TWO (2) business day cancellation policy. I charge the full amount booked if appointments are cancelled or rescheduled with less notice. No exceptions.

What types of payments do you accept?
Cash, check, and all major credit cards. Payment is due at time of service. Services are non-refundable. 

Do you accept health insurance?
No. For clients who wish to use their insurance benefits, I can can provide a detailed invoice for you to submit to your health insurance for reimbursement for out of network benefits.

Are you certified?
Yes. Certified LPC (Licensed Professional Counselor) and MHSP (Mental Health Service Provider) in the states of Virginia and Tennessee. I meet all requirements for both states and am insured in both states.

Can I reach your office by public transportation?
The Franklin, TN offices are not located near any public transportation.

VIRGINIA OFFICE ONLY: Located about one mile from the Reston Station Metro Station. Please see the WMATA for schedules and routes for trains/buses. Fairfax Connector buses also have routes in the vicinity.

How are you in two states?

I initially established my practice in Reston, Va. I’ve moved to Tennessee. While I am in Tennessee full-time, I will see clients in-person in the Franklin, Tennessee offices.

For Virginia clients: I am scheduling clients in Virginia via tele-health, and will only schedule in-person sessions when it coordinates with work trip, speaking engagement, workshop, or other opportunities in Virginia.

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